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Calories are a straight line, not recording

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‎07-31-2020 20:20

‎07-31-2020 20:20

I recently started having an issue with my Versa 2 while using the walk exercise on my watch. It stopped calculating my calories burned and started putting a straight line. But for my other workouts like spinning, it still properly displays my calories burned.

This is such a pain, any ideas how to fix this???

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‎08-09-2020 19:49

‎08-09-2020 19:49

I am having the same issue with every when I ride my bike and I seriously doubt the calories are inaccurate! Not an issue with walking or other activities. My actives are all set to auto recognize but the bike is linked to Strava. My husbands fitbit is set up the same way and he doesn’t have this issue. 

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‎08-09-2020 21:17

In response to Mandeg

‎08-09-2020 21:17

I ended up factory resetting my fitbit and it started to work. No one from Fitbit got back to me so i just decided to do it.

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‎08-13-2020 20:51

In response to PamS215

‎08-13-2020 20:51

Did your history disappear when you did the factory reboot?

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