help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Calories burned are incorrect? Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-19-2018 07:55 - last edited on ‎11-24-2021 11:18 by Moderator Alum

‎05-19-2018 07:55 - last edited on ‎11-24-2021 11:18 by Moderator Alum

My Fitbit says I burned 1000 calories during a 1,5h powerwalk.

This cannot be accurate, can it? But it's also confusing to me that a newer version like Versa would be so wrong.

Can I trust the calories burned?

 

 


Moderator edit: subject updated for clarity

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎05-20-2018 03:55

‎05-20-2018 03:55

Check that your correct height and weight information are in your profile. 

KC | Texas
One, Charge HR, Charge 2, Versa | Galaxy S9 Plus
Best Answer
0 Votes

‎05-20-2018 05:04

In response to swim4lifekac

‎05-20-2018 05:04

They are, I checked it. Any idea what else could make the calorie burn be so off?

Other people I've asked, that use other types of fitbit or other brands, say that when they go for a walk for as long as I did, it shows they burned around 4-500 calories, not 800-1000. But how could the latest and "best" fitbit be so off? Doesn't make sense to me.

Best Answer
0 Votes

‎05-22-2018 01:06

In response to miiaa

‎05-22-2018 01:06

Hi, I am also having the same issue.

personal data is correct however my tracking of calories is off. Way off. Did you manage to come right? If so, how? Thanks so much Courtney

Best Answer
0 Votes

‎07-14-2018 21:35

‎07-14-2018 21:35

Mine is doing the same thing. I went for a walk, just over an hour long and it says I burned 936 calories. realistically it was half that. I double checked my height, gender, weight and they're all correct. Any ideas?

Best Answer
0 Votes