02-06-2019 00:19
02-06-2019 00:19
Hi, I’ve had my Fitbit Versa for months now and had no major issues. Recently I’ve noticed that sometimes my calories burned jumps significantly and for no reason at midnight. For example, I have been wearing my Fitbit all day and keeping track of my calories burned. They seemed to increase normally during periods of activity and periods of rest throughout the day. At 11:59 pm, calories burned were 2514. Then at 12:00 am, all of a sudden calories burned went to 2726. I do not seem to have this issue all the time, it seems like it only occurs randomly. Is this a system bug? What can I do?
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02-06-2019 15:59
02-06-2019 15:59
@alxhair it's probably dependent on your tracker sync. Fitbit always distributes proportionally your BMR (resting calories) but on top of that you have active calories measured by the tracker. If it syncs without hiccups all day, then everything is properly distributed. No need to worry. I see a similar jumps too sometimes if my tracker syncs just before midnight.
02-06-2019 15:59
02-06-2019 15:59
@alxhair it's probably dependent on your tracker sync. Fitbit always distributes proportionally your BMR (resting calories) but on top of that you have active calories measured by the tracker. If it syncs without hiccups all day, then everything is properly distributed. No need to worry. I see a similar jumps too sometimes if my tracker syncs just before midnight.
05-12-2019 14:02
05-12-2019 14:02
I have the exact same issue. And I sync through the day. I can sync at 11:59 and have 1700 then midnight comes and I sync any it jumped to 2000. It’s a recent problem and I have a charge 3