04-02-2018 22:23 - last edited on 10-13-2021 19:38 by EdsonFitbit
04-02-2018 22:23 - last edited on 10-13-2021 19:38 by EdsonFitbit
Hi there, I would like to preorder a Versa and pay it with my Paypal balance, however Paypal suggests charging my card. I have read the small text which says it should take the money from my Paypal balance, but I just wanted to make sure that it actually won't charge the card. Thank you!
Moderator edit: added label
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
04-03-2018 06:24
04-03-2018 06:24
For anyone in a similar situation: I have emailed PayPal and they in fact redirected me to Fitbit support as every merchant decides themselves if they accept balance. Fitbit said that balance is accepted and your card won't be charged if you'll pay from just balance.
04-03-2018 02:00
04-03-2018 02:00
I think this is a Paypal issue, not a Fitbit one. You will need to ask Paypal.
Helen | Western Australia
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04-03-2018 02:04
04-03-2018 02:04
@NellyG I understand that, thank you for the answer. I have messaged PayPal as well. I'm just looking for someone who perhaps has the same experience, or maybe for an official statement since Fitbit should probably know something like this 🙂
04-03-2018 06:24
04-03-2018 06:24
For anyone in a similar situation: I have emailed PayPal and they in fact redirected me to Fitbit support as every merchant decides themselves if they accept balance. Fitbit said that balance is accepted and your card won't be charged if you'll pay from just balance.