Can I have a Versa 2 and Charge 3 or Charge 4 on same Fitbit account?

[Deeabee]

Hi.

I have a Versa 2 tracker. I'm thinking about buying a smaller tracker ( charge 3hr or charge 4,) and add them both ,( versa and charge) to my fitbit account.

Can I do this. 

I've read elsewhere on here, that I can't do it,  due to issues with Fitbit.

Thanks in anticipation. 

Davey B

Moderator Edit: Clarified subject.

[SteveH · Accepted solution]

I'm afraid you won't be able to do it. Fitbit say:

"Note that you can't connect multiple devices that use the Fitbit App Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Ionic, Fitbit Inspire series, and Fitbit Versa series, only connect one of these devices to your account at a time"

taken from: https://help.fitbit.com/articles/en_US/Help_article/1715/

[Deeabee]

Hi Steve.
That was my understanding too. Thanks very much.
I had a charge 3hr before the Versa 2. I wasn't aware it used the Fitbit Gallery app.

The whole help page kind of contradicts itself -
Can I use more than one Fitbit device with the same account?
Adding more than one Fitbit device to your account gives you the convenience of switching between devices while still seeing a holistic view of your daily activity on your dashboard. You may want to:

* Wear a smaller device for all-day step counting and a larger device for workouts.
* Wear a smaller device while you sleep.
* Use MobileTrack if you forget your Fitbit device at home.
* Switch between any devices you like. Your account can have one of each device model and MobileTrack.
Note that you can't connect multiple devices that use the Fitbit App Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Ionic, Fitbit Inspire series, and Fitbit Versa series, only connect one of these devices to your account at a time.

Thanks very much for your help Steve.
Regards.
Davey B

[Deeabee]

I don't suppose that sometime in the future,  this may change.  I would love to have my Versa 2, and the Charge 4  and link them to the same account. 

I wonder how many other Fitbit user's would appreciate it.

Davey B

[Carehoff]

I would love to be able to do this. I was hoping to use the charge 4 for work, which is why I asked for it for christmas....and my versa for outside of work.  I had no idea that I couldn't have them both on my account at the same time 😞