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Can I have a Versa and an Ionic on the same account?

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‎06-17-2018 14:56 - last edited on ‎06-18-2018 09:13 by Moderator Alum

‎06-17-2018 14:56 - last edited on ‎06-18-2018 09:13 by Moderator Alum

Is their a reason I can't have my Versa and Ionic on my account? I like them both and want to keep track with both.

 

 

Moderator edit: subject for clarity

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Accepted Solutions

‎06-17-2018 23:40

‎06-17-2018 23:40

All fitbit are saying is that you can only have one smartwatch connected to an account:

 

"Note that you can't have both Fitbit Ionic and Fitbit Versa connected to the same account. To switch between two watches, remove one from your account before adding the other."

 

taken from: https://help.fitbit.com/articles/en_US/Help_article/1715/

 

There is a feature suggestion to remove this limitation. If you'd like to vote for it you can find it here:

 

https://community.fitbit.com/t5/Feature-Suggestions/Allow-both-Ionic-and-Versa-on-the-same-account/i...

View best answer in original post

Best Answer
2 REPLIES 2

‎06-17-2018 23:40

‎06-17-2018 23:40

All fitbit are saying is that you can only have one smartwatch connected to an account:

 

"Note that you can't have both Fitbit Ionic and Fitbit Versa connected to the same account. To switch between two watches, remove one from your account before adding the other."

 

taken from: https://help.fitbit.com/articles/en_US/Help_article/1715/

 

There is a feature suggestion to remove this limitation. If you'd like to vote for it you can find it here:

 

https://community.fitbit.com/t5/Feature-Suggestions/Allow-both-Ionic-and-Versa-on-the-same-account/i...

Best Answer

‎06-18-2018 09:14

‎06-18-2018 09:14

It's great to see you here @minutebear and @SteveH thanks for stopping by.

 

I am glad to see here that our friend replied to your inquiry, if you need anything else, do not hesitate to post it.

 

Keep the stepping up. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer