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Can I let me Versa's battery go down to zero?

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‎04-19-2020 12:00 - last edited on ‎05-12-2020 06:20 by Fitbit Moderator

‎04-19-2020 12:00 - last edited on ‎05-12-2020 06:20 by Fitbit Moderator

I'm not using my Versa Lite right now.  Can I let the battery charge run down to zero without causing damage to the fitbit?  I can't seem to get any help from customer support.

 

 

Moderator edit: updated subject for clarity

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‎05-12-2020 06:19

‎05-12-2020 06:19

Hi @mkedwards001, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit forums.

 

Regarding the question you had about the battery charge, I was able to get in touch with our Support team and was told that they assisted you via chat. I'm glad to hear that a solution was provided.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often and please stay safe.

JuanJo | Community Moderator

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