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Can I turn off my Versa 2?

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‎06-30-2023 08:58 - last edited on ‎06-30-2023 12:06 by Fitbit Moderator

‎06-30-2023 08:58 - last edited on ‎06-30-2023 12:06 by Fitbit Moderator

Can I power off my versa 2?

 

Moderator edit: updated subject for clarity. 

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‎06-30-2023 12:07

‎06-30-2023 12:07

Welcome to the Fitbit Community, @kimbabbles57. Thank you for sharing your Versa 2 query. 

To turn off your watch, open the Settings app and then tap on "About" > "Shutdown". To turn on your watch, just press the button on the side. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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‎07-01-2023 17:05

In response to AndreaFitbit

‎07-01-2023 17:05

I have the same problem. But my screen has the Fitbit logo and now it's black and it does it again, over and over and over again. So I can't do my settings on my watch. I uninstalled Fitbit app. I did my Bluetooth. It's just not syncing. Do you have advice for me?

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‎07-03-2023 10:18

In response to Meashy

‎07-03-2023 10:18

Welcome to the Fitbit Community, @Meashy. I'm sorry to hear that you can't turn off your Versa 2 and that your device is not syncing.

Could you please confirm that you have tried restarting your device. Also please confirm that you have followed the steps of help article: Why won't my Fitbit device sync? Please make sure that you DO NOT unpair your tracker. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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