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Can I unlock my Versa 2 while it is still on the wrist?

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‎05-04-2020 12:18 - last edited on ‎06-26-2020 14:23 by Fitbit Moderator

‎05-04-2020 12:18 - last edited on ‎06-26-2020 14:23 by Fitbit Moderator

Is there a way to lock the Versa 2 while still on the wrist?

It seems that after I unlock it while on my wrist it stays unlocked. The only way to lock it again is by removing it from my wrist. 

 

Moderator Edit: Clarified subject

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‎06-26-2020 14:23 - edited ‎03-03-2024 09:38

‎06-26-2020 14:23 - edited ‎03-03-2024 09:38

Hello there @PurpleDimple, thanks for stopping by in the Community Forums. I'll be glad to help you with your inquiry about the device lock of your Versa 2.

You must enter your PIN code at least once a day. Your Fitbit device prompts you to enter your PIN code based on your device lock setting:

  • Enabled: Each time you put your device on your wrist.
  • Enabled for Fitbit Pay: First time you make a payment after your put your device back on your wrist. 

For more information, see: How do I use the device lock on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-26-2020 14:23 - edited ‎03-03-2024 09:38

‎06-26-2020 14:23 - edited ‎03-03-2024 09:38

Hello there @PurpleDimple, thanks for stopping by in the Community Forums. I'll be glad to help you with your inquiry about the device lock of your Versa 2.

You must enter your PIN code at least once a day. Your Fitbit device prompts you to enter your PIN code based on your device lock setting:

  • Enabled: Each time you put your device on your wrist.
  • Enabled for Fitbit Pay: First time you make a payment after your put your device back on your wrist. 

For more information, see: How do I use the device lock on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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