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Can erroneous active minutes be deleted?

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‎11-24-2018 20:13

‎11-24-2018 20:13

Hello all!

I just bought a Versa yesterday, and up until this afternoon I've been using Charge HR. Somehow I aquired about 240 active minutes from ~10:30pm-2:30am. The odd part is that I had taken off the Charge HR and the Versa was on the charger (not even activated yet). It doesn't register as a workout, as I see how to delete those. Any thoughts on what might have happened and how I can delete these?

 

I appreciate any advice.

 

As a side note, I went for a run on a treadmill tonight wearing the new Versa. I ran 1.5 miles at a pace of 9:50mi/hr. My new Versa logged me at something like a total of 0.45 miles and a pace of ~34 min/mile. Anybody have insight on why my new fitbit is so far off? I'm thinking it may be related to stride length, but am not sure if there's something else I may be overlooking. 

 

Thank you in advance! 

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‎11-24-2018 21:08

‎11-24-2018 21:08

@Siara22 I'm assuming the Versa was already linked with your account since you used it on a treadmill and since it obviously synced. I am asking because you mentioned it hadn't been activated. Did the Versa record steps as well or only active minutes? You can try removing the ghost activity by manually logging Driving activity for that period of time in your Fitbit mobile app.

 

As per treadmill. Yes, stride length is one of the things, but also for example arm movements, whether your using support or not. Also, we tend to adjust our stride length when speed changes, so any estimates are pretty much very rough. From my experience. 

 

 

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer

‎11-25-2018 09:52 - edited ‎11-25-2018 09:54

In response to Marrrmaduke

‎11-25-2018 09:52 - edited ‎11-25-2018 09:54

If you received active minutes, you also received a bunch of false steps.

When removing the active minutes you will also be removing these  steps.

How do I edit or delete Fitbit data and activities?

Learn how to delete steps, floors, profile data, greetings, and weight logs
 
As for distance on a treadmill, the first step would be to check the steps being counted for accuracy. 
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