Can't Access the App or Watchface Store on Fitbit App / Versa 2

[Unbeknownst]

After recent updates to the Fitbit App on Android (3.47), my Versa 2 can't access the App and Watchface stores. I keep getting the error message “No connection.” I just resetted my Versa 2 wifi connection and reconnected it, but it didn't help. Also restarted the watch and deleted and reinstalled the app on my phone to no avail. Is this issue acknowledged to be solved soon?

Screenshot: https://ibb.co/41CwMyc

[Rich_Laue]

Can't say if it is an ongoing issue with the fitbit app. Then again we are not shore what phone OS your asking help for @Unbeknownst 

Have you tried through both WiFi and cellular? 

Cleared the cache for the fitbit app? 

[Unbeknownst]

Hello, and thanks for your reply. As I mentioned, I'm using the Android app (on my Samsung). I tried it both with Wi-Fi and cellular, cleared the cache and restarted my phone and when that didn't work deleted and reinstalled the app. Nothing work. Since app version 3.45 and up, I keep getting this no connection error when I click the Apps or Watchfaces card in the Fitbit app.

[Unbeknownst]

Update: I fixed the issue. Apparently, the Adguard private DNS setting I'm using interferes with Fitbit App and Watchface stores. After disabling it I was able to access the stores.

[Rich_Laue · Accepted solution]

Maybe contact them and ask how to whitelist fitbit. 

support@adguard.com

[Unbeknownst]

Hey, thanks for taking the extra mile to suggest me that! Appreciated.