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Can't access my heart rate log from graph

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I just got a Versa. I cannot access my heart rate log by tapping on the heart rate graph. (The data showing what my heart rate was hourly) This is the reason I got another Fitbit, so I am thoroughly frustrated with this!

 

 

Moderator edit: updated subject for clarity

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@Malissa88 It's great to see you in our Fitbit Community! I'm sorry to hear about the difficulties you've had with your heart rate graph.

 

In order to avoid any confusion on my end and so I can provide a solution, please provide a screenshot of the page and graph you mentioned. You can find the steps to add pictures of your posts in this thread.

 

Also, let me know if get any error message when trying to tap on the heart rate graph.

 

Looking forward to your response!

JuanJo | Community Moderator

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When I had the Charge HR I was able to access heart rate data by clicking on one of the graphs. It actually showed what my heart rate was every couple of minutes. I can’t give you a screenshot because I am using the Versa. I want to see what my heart rate is daily at different times of the day. 

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