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Can't access to my GPS distance anymore on Versa 3

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Last update on the app changed my ability to access the simple data I relied on and have lost the ability to track my routes with the very helpful route maps I used to be able to access following my power walks!  My Versa 3 used to be very easy to track data and is almost becoming worthless.  Unless my access to my simple data and route maps are restored somehow - I will be giving up using fitbits (this is my fourth one) forever!  The changes in reporting my data following my exercise is not user friendly anymore!

 

Moderator Edit: Clarified subject

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Hi there, @ValleyFit. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your distance data. I understand how you must be feeling. 

As a first approach, please note that if you use SmartTrack, it won't show your distance in the summary, but it will added to your total distance. 

Also, bear in mind that hen you track an activity with GPS, your device calculates your distance using GPS data rather than steps. If you begin moving before you get a GPS signal, your device calculates distance using your steps until GPS connects.

After you end your workout, open the Fitbit app and tap the Exercise tile to see a workout intensity map that shows your route, distance, heart-rate zones, and pace. Tap the map to see detailed stats about your workout.

For more information about GPS, see: How do I use GPS on my Fitbit device?

Hope that helps!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @ValleyFit. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your distance data. I understand how you must be feeling. 

As a first approach, please note that if you use SmartTrack, it won't show your distance in the summary, but it will added to your total distance. 

Also, bear in mind that hen you track an activity with GPS, your device calculates your distance using GPS data rather than steps. If you begin moving before you get a GPS signal, your device calculates distance using your steps until GPS connects.

After you end your workout, open the Fitbit app and tap the Exercise tile to see a workout intensity map that shows your route, distance, heart-rate zones, and pace. Tap the map to see detailed stats about your workout.

For more information about GPS, see: How do I use GPS on my Fitbit device?

Hope that helps!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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