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Can't access to my Versa 3's menu

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‎08-12-2023 16:11 - last edited on ‎08-14-2023 07:55 by Fitbit Moderator

‎08-12-2023 16:11 - last edited on ‎08-14-2023 07:55 by Fitbit Moderator

I have no settings icon on my watch anymore. I can't force shutdown and I don't get notifications anymore

Moderator Edit: Clarified subject

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‎08-12-2023 19:31

‎08-12-2023 19:31

Hi @Cdl1 - your watch may need a Factory reset.

You can always chat via the Fitbit App, click profile photo, Help & support, Contact Customer support for help with that.

Author | ch, passion for improvement.

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‎08-14-2023 07:57

In response to Guy_

‎08-14-2023 07:57

Hi there, @Cdl1. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. Thanks for your help and advice! 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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