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Can’t access to my apps on Versa 3 as it asks me for a PIN

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‎05-01-2023 01:18 - last edited on ‎05-01-2023 07:42 by Fitbit Moderator

‎05-01-2023 01:18 - last edited on ‎05-01-2023 07:42 by Fitbit Moderator

When I swipe to access my apps it asks me for my PIN code but then it won’t go any further 

 

 

Moderator Edit: Clarified subject

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‎05-01-2023 07:44 - edited ‎03-17-2024 06:24

‎05-01-2023 07:44 - edited ‎03-17-2024 06:24

Hi there, @Freelander1949. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Nevertheless, I'd recommend taking a look at this help article How do I unlock my FItbit device with my phone?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-01-2023 07:44 - edited ‎03-17-2024 06:24

‎05-01-2023 07:44 - edited ‎03-17-2024 06:24

Hi there, @Freelander1949. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Nevertheless, I'd recommend taking a look at this help article How do I unlock my FItbit device with my phone?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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