Can't access windows desktop app or reset password.

[lamcd]

Hi Team

I am unable to login into my windows desktop app on multiple devices. When attempting to login in the message says Authorization Failed. 

When attempting to reset my password I receive the below message. 

The same thing happens on different laptops. I am not on a VPN and don't have an ad blocker on. 

Thanks

Lachlan 

[Odyssey13]

Hi @lamcd  as of October 13, 2022 the Fitbit app for computers no longer works. You can view your dashboard via a browser, but you can no longer sync to the app on your computer. You need a compatible tablet or smartphone to sync your data.

[lamcd]

thank you