Can´t add a card to Fitbit Versa 2

[werionae]

I was using Fitbit Pay on my previous device-  Fitbit Ionic, Fitbit Versa and Fitbit Versa 2 without any problem, but since the time I got a replacement of Fitbit Versa 2 I am not able to use the Fitbit Pay feature anymore. I tried to reinstall the Fitbit App and factory reset on my device many times and set a new device on my Android and even on my wife´s iPhone. Everything seems to be okay and the card was added to Fitbit Pay section in the mobile app and it was verified by my bank provider as well, but after pressing the left button on Versa 2 for activating Fitbit Pay I am just getting this message "Set up Wallet, no cards have been added in your wallet"

As I wrote before, everything seems to be set correctly in the Fitbit app.

Any advice or idea?

Thank you

[JuanJoFitbit]

@werionae it's great to see you in our Fitbit Community! Regarding the issue that your Fitbit Versa 2 was experiencing when trying to add a card, we received your notification and I'm so glad to hear that the issue has been resolved. Thank you for keeping us updated.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀

[Uberloot]

I am having issues adding cards to my versa 2 it's saying connection closed by peer

[SunsetRunner]

What is the solution?

[Uberloot]

What did was uninstall the Fitbit app,  and reset my Fitbit then the next day it let me and cards. 

[SunsetRunner]

Thanks

I was able to add a card.

Sent from my iPad