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Can't add my card to Fitbit Pay with my Versa 2

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‎12-12-2020 05:48 - last edited on ‎12-04-2024 08:53 by Fitbit Moderator

‎12-12-2020 05:48 - last edited on ‎12-04-2024 08:53 by Fitbit Moderator

Added a Card top Fitbit, doesn't Work on Versa 2. Wallet still emptx

 

 

Moderator Edit: Clarified subject

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‎12-14-2020 07:23 - edited ‎12-14-2020 07:24

‎12-14-2020 07:23 - edited ‎12-14-2020 07:24

Hello there @Haegar62, welcome to the Community Forums. Thanks for sharing the details about the issue with Fitbit Pay.

 

To solve the issue, please try changing the watch pin in device lock settings. Then, manually sync the device. For more information, see How do I use the device lock on my Fitbit device? 

 

If you continue having issues with Fitbit Pay, please let me know if you get any error message so I can further investigate. Troubleshooting steps for Fitbit Pay can be found here What should I know about Fitbit Pay? 

 

Keep me posted on the outcome.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎12-30-2020 01:09

In response to MarreFitbit

‎12-30-2020 01:09

Hello,

changed my Device lock, made sync, tried to sync in wallet, doesn't workScreenshot_20201230_100450_com.fitbit.FitbitMobile.jpg

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‎01-15-2021 21:31

In response to MarreFitbit

‎01-15-2021 21:31

Hello,

 

as you might seen, me last reaction to this post is about 3 Weeks ago.

Will i get more answers??

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