Can't add new clock faces to my Versa 2

[Joggernz]

I’ve been struggling to add a new clock face to my Versa2. So after reading the posts, I tried adding new ones to my short list of 5, but can’t do that either despite having blank spaces available.

Any ideas?

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Joggernz. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. 

As a first approach, please make sure you're following the directions provided here How do I change the clock face on my Fitbit device? to properly change the clock face on your Versa 2.

If the above doesn't work, please try the steps below:

1. Make sure mobile app and Firmware version are up-to-date.
2. Restart your Versa 2. 
3. Switch to another clock than the one you want to switch to using the clocks app. Once syncs complete, it should get past the switching state.
4. Restart the Fitbit mobile app: Force close Fitbit app & relaunch the app.
5. Restart Bluetooth
6. Trigger a regular sync.

Hope that helps. 

[Joggernz]

Thanks Maria

The restarting etc worked.

Thanks for your help.