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Can't add see the Wallet tile

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I wanna add my credit card in my Fitbit wallet, but I can't see it in the Fitbit App (today).

 

 

Moderator edit: updated subject for clarity

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@MarcosMachado Welcome!  Do you have a Versa that allows for payments?  It should be there if your device is set up to handle payments.  You should see this when you look into your Fitbit Versa details in the app.

 

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Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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Yes, I have a Versa2 which allows for payments. When I look in the screen you posted I see all icons, except for the Wallet.

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@MarcosMachado Have you tried uninstalling and reinstalling the Fitbit app on your phone?  

 

When you hold in the button on the left side of your Versa 2, what happens?

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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The key is changing your location in the profile section by tapping your portrait in Fitbit App.

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Does Wallet is supported in Brazil?

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Hi @Heather-S , thank you for your help and the screenshot provided! It's always nice to see you in the Community! 

@okey2k , nice to see you back! Thank you for your advise! 

@MarcosMachado , a warm welcome to the Community! Thank you for your interest on Fitbit Pay!

As @okey2k  mentioned, if you cannot see the Wallet on your app, please change the location .

  1. From the Fitbit app dashboard, tap the Profile picture .
  2. Tap or click Advance Settings.
  3. Turn Automatic location off, and on Add Location choose another country! 

Although Fitbit Pay is not available in Brazil, (you can check here the banks that support Fitbit Pay by country) you can use a payment app! For example:

More information about Fitbit Pay can be found here. What should I know about Fitbit Pay?

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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