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Can’t add sleep to Fitbit

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‎04-20-2019 14:43

‎04-20-2019 14:43

I’ve just bought a Fitbit, and the sleep function doesn’t appear anywhere in it - not on my dashboard or my stats when I swipe up. I’ve tried looking at settings, but there is no sleep option listed to add. Anyone know how I can get sleep added?

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‎04-20-2019 17:06

‎04-20-2019 17:06

As for on the tracker itself, after swipe up into "Today" section, at the bottom is 'Settings".  Tap that to display which fields to show.  However, I think I remember on setting mine up, all the options were not available at first, but did appear soon after, at least within a few hours.

 

As for on app dashboard, assuming you are looking at phone app, scroll to the bottom to see "Edit" button and tap that.  It will show all available tiles, and you can add or delete.  After making changes, click check ark at top right to save changes.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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7 REPLIES 7

‎04-20-2019 17:06

‎04-20-2019 17:06

As for on the tracker itself, after swipe up into "Today" section, at the bottom is 'Settings".  Tap that to display which fields to show.  However, I think I remember on setting mine up, all the options were not available at first, but did appear soon after, at least within a few hours.

 

As for on app dashboard, assuming you are looking at phone app, scroll to the bottom to see "Edit" button and tap that.  It will show all available tiles, and you can add or delete.  After making changes, click check ark at top right to save changes.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-22-2019 14:46

In response to JohnnyRow

‎04-22-2019 14:46

Thank you!

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‎04-23-2019 12:02

In response to Ina22

‎04-23-2019 12:02

@Ina22 Welcome to our Fitbit Community! I'm so glad to hear that you found @JohnnyRow's post helpful.

 

In addition, I'd like to share the Versa's manual so you can learn its features and get the most out of it. Also, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎10-14-2019 16:51

In response to JohnnyRow

‎10-14-2019 16:51

There is no edit button on my dashboard and no sleep app appears anywhere!  I go to the Today on Versa lite, then scroll down to settings and there is no sleep option to check!  I just got this new Versa Lite today and if I can't get sleep, it will have to go back.  Thanks if you have any way to solve this!

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‎10-14-2019 19:15

In response to Fireflash

‎10-14-2019 19:15

@Fireflash  No need to panic yet.  With new Versa, it can take a while for all the 'Today' options to populate.  It might be that it doesn't show the field until it gets some sleep to show.  I suggest not returning it until you give it at least a day to get running.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎12-25-2019 17:56

‎12-25-2019 17:56

Did your issue every get resolved, I am having that issue right now and wanted to know 🙂 thank you!

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‎08-23-2020 08:46

In response to JohnnyRow

‎08-23-2020 08:46

Been using the device for more than a week and the sleep option is not appearing in my settings

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