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Can't answer or reject call on my verse 3

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‎04-09-2022 17:21 - last edited on ‎12-18-2022 20:05 by Fitbit Moderator

‎04-09-2022 17:21 - last edited on ‎12-18-2022 20:05 by Fitbit Moderator

Since I bought the watch I have never been able to answer or reject a call. It shows up on my watch but when I tap the screen it does nothing. I checked and it is synced. 

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‎04-10-2022 04:03 - last edited on ‎01-23-2024 09:56 by Fitbit Moderator

‎04-10-2022 04:03 - last edited on ‎01-23-2024 09:56 by Fitbit Moderator

Hi, @Julie.3 , you can get help with that issue by following the troubleshooting steps on this help article .

Please post again if you continue to have difficulty - there is always someone here to help.  Welcome to the forums!

Sense, Charge 5, Inspire 2; iOS and Android

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‎04-10-2022 06:41

In response to Julia_G

‎04-10-2022 06:41

Thanks. I have already seen that and tried everything. I still can't tap the green. Phone to answer or the red to reject. 

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