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Can't change clock face after app update

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‎08-10-2019 05:47 - last edited on ‎08-11-2019 14:39 by

‎08-10-2019 05:47 - last edited on ‎08-11-2019 14:39 by

I updated my app and my ability to change my clock face went away

 

 

Moderator edit: subject for clarity

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‎08-11-2019 14:39

‎08-11-2019 14:39

Welcome to the Fitbit Community @Mcrawley00. 

 

I appreciate your participation in the Forums and sharing that you can't change the clock face after the app update. I recommend restarting the app and the phone and confirming the steps to change the clock face in this help article: How do I change the clock face on my Fitbit device?

 

If the issue persists, please let me know the model of the phone and the operating system you're using. I will be glad to investigate. 

 

Keep me posted! 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-26-2020 14:32

In response to LiliyaFitbit

‎08-26-2020 14:32

I did everything you said, nothing.  I have the Inspire HR & once the update was completed,  there are no longer and clock choices .

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