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Can't change clock face on Versa

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 Hi, I've been trying to change the clock face on my Versa & ever since the update in January I haven't been able to change it

 

 

Moderator edit: subject for clarity

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Welcome to the Fitbit Community, @michelle-jorgen

 

I appreciate your participation in the Forums and sharing that you're unable to change the clock face on your Versa since the January update. Thank you for your efforts, I recommend doing the following:

 

  1. Verify that your Fitbit app and Fitbit device are up to date. For instructions on how to update the app and Fitbit device, see How do I update the Fitbit app? and How do I update my Fitbit device?
  2. Restart the device you're using to sync your Versa and your Fitbit device. For instructions on how to restart a Fitbit device, see How do I restart my Fitbit device?
  3. Sync your Versa.
  4. You can confirm the steps to change the clock face in this help article: How do I change the clock face on my Fitbit device?

Let me know how it goes, I'll be around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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