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Can't change device lock setting on my Versa 2

‎04-02-2024 08:55

‎04-02-2024 08:55

I want to switch my device lock setting from "enabled" to "enabled for google wallet only". When I tap the new setting option,  I get stuck with a spinning wheel and "please wait" message that never completes the action.

I've tried restarting my phone, the watch, and re-pairing to bluetooth but none of this has gotten the feature to work.

How do I fix this?

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‎04-15-2024 06:40 - edited ‎04-15-2024 06:41

‎04-15-2024 06:40 - edited ‎04-15-2024 06:41

Hello there @domojade, welcome to the Fitbit Community. 

Thanks for letting us know about the steps you have tried to fix the issue.

I'd like to mention that we just released a new version of the Fitbit app that includes some bug fixes and performance improvements. It's possible that the issue you're experiencing has been resolved in this update.

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