help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't change the Versa bands

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-12-2019 18:33 - last edited on ‎11-11-2021 16:41 by Moderator Alum

‎05-12-2019 18:33 - last edited on ‎11-11-2021 16:41 by Moderator Alum

I was so excited to win a Versa Fitbit at work last week!!!  Today I downloaded the app and have spent the last 4 hours trying to change the band.  Yes, I've watched the various videos on how to change it....it still isn't working.  Is there a store or someone in the Memphis, TN area that can do this?  This is terribly frustrating to not be able to get this resolved and begin using this.

 

 


Moderator edit: subject updated for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-13-2019 04:06

‎05-13-2019 04:06

Hello @Hisheartpj and welcome to the Help forums.  The pins are used in other brands of all kinds of watch bands.  Perhaps a jeweler or a watch repair shop can help. 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes