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Can't change the bands on my Versa 3

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When I would like to change my Fitbit versa 3 band, I have trouble taking the band off, the bottom bracket seams to be lose, I don't hear a clic meaning it is on, and it falls straight out off the bracket.

It is a metal band that I am wanting to put on.

Any recommendations?

 

Moderator Edit: Clarified subject

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Hi there, @Charlotte_boodl. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 3. 

To change the bands on your Versa 3, please see How do I change the band on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @Charlotte_boodl. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 3. 

To change the bands on your Versa 3, please see How do I change the band on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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