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Can't change the brightness settings of my Versa 2

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‎07-11-2023 15:33 - last edited on ‎07-12-2023 03:44 by Fitbit Moderator

‎07-11-2023 15:33 - last edited on ‎07-12-2023 03:44 by Fitbit Moderator

On my versa 2 my settings, Brightness, always on display, Do not disturb  and Screen wake do not light up. 

Moderator Edit: Clarified subject

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‎07-12-2023 03:46

‎07-12-2023 03:46

Hi there, @Emerald01. Thanks for stopping by in the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

As per the description of your post, it seems like your Versa 2 is in sleep mode. When the sleep mode setting is on:

  • Notifications, goal celebrations, and reminders to move are muted.
  • The screen's brightness is set to dim.
  • The Always-On Display clock face is turned off.
  • The screen stays dark when you turn your wrist.
  • The sleep mode icon illuminates in the quick settings.

To turn off Sleep Mode, please swipe right from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-12-2023 03:46

‎07-12-2023 03:46

Hi there, @Emerald01. Thanks for stopping by in the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

As per the description of your post, it seems like your Versa 2 is in sleep mode. When the sleep mode setting is on:

  • Notifications, goal celebrations, and reminders to move are muted.
  • The screen's brightness is set to dim.
  • The Always-On Display clock face is turned off.
  • The screen stays dark when you turn your wrist.
  • The sleep mode icon illuminates in the quick settings.

To turn off Sleep Mode, please swipe right from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes