Can't change the brightness settings of my Versa 3

[Sarahclaire]

I have my Versa 3 on bright and always on display. It’s gone to dim and display with button only. Settings are not letting me change it. I’ve tried rebooting. Any ideas please?

Moderator Edit: Clarified subject

[Guy_]

Hi @Sarahclaire  - Swipe the watch face to the right to get to Quick Settings and turn off Sleep and Do not Disturb and turn on wrist action. It's quite easy to accidentally change settings.

[MarreFitbit · Accepted solution]

Hi there, @Sarahclaire. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

As @Guy_ has mentioned, it seems that you've set your Versa 3 in Sleep Mode. When the sleep mode setting is on:

• Notifications, goal celebrations, and reminders to move are muted.
• The screen's brightness is set to dim.
• The Always-On Display clock face is turned off.
• The screen stays dark when you turn your wrist.
• The sleep mode icon illuminates in the quick settings.

To turn off Sleep Mode, please swipe right from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?

Hope that helps. 

[Andreae]

Did not work.. screen wake is dark, do not disturb, sleep mode, and brightness, all Are dark and to not respond to touch.

[Ferny]

Same here

[Brinkc]

Thank you!!!! Your advice solved my issue! I have no idea how I put my versa in sleep mode but it's off now!