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Can't change the brightness settings of my Versa 3

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‎02-19-2022 12:20 - last edited on ‎12-18-2022 20:24 by Fitbit Moderator

‎02-19-2022 12:20 - last edited on ‎12-18-2022 20:24 by Fitbit Moderator

My versa 3 went to dim ,I can't change it on my watch to bright so I went to my app ,can't find where to change it from dim to bright

 

Moderator Edit: Clarified subject

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‎02-21-2022 03:03 - edited ‎10-24-2023 04:28

‎02-21-2022 03:03 - edited ‎10-24-2023 04:28

Hi there, @scrappycoco5. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

As @Guy_ has mentioned, it seems that you've set your Versa 3 in Sleep Mode. When the sleep mode setting is on:

  • Notifications, goal celebrations, and reminders to move are muted.
  • The screen's brightness is set to dim.
  • The Always-On Display clock face is turned off.
  • The screen stays dark when you turn your wrist.
  • The sleep mode icon illuminates in the quick settings.

To turn off Sleep Mode, please swipe right from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-19-2022 20:22

‎02-19-2022 20:22

Hi, @scrappycoco5  - swipe your watch face to the right to get to Quick Settings and disable the sleep icon and do not disturb icon and enable the wrist movement icon or fix any others in case they got changed.

Author | ch, passion for improvement.

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‎02-21-2022 03:03 - edited ‎10-24-2023 04:28

‎02-21-2022 03:03 - edited ‎10-24-2023 04:28

Hi there, @scrappycoco5. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

As @Guy_ has mentioned, it seems that you've set your Versa 3 in Sleep Mode. When the sleep mode setting is on:

  • Notifications, goal celebrations, and reminders to move are muted.
  • The screen's brightness is set to dim.
  • The Always-On Display clock face is turned off.
  • The screen stays dark when you turn your wrist.
  • The sleep mode icon illuminates in the quick settings.

To turn off Sleep Mode, please swipe right from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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