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Can't change the brightness settings of my Versa 3

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‎03-12-2022 07:01 - last edited on ‎12-18-2022 20:21 by Fitbit Moderator

‎03-12-2022 07:01 - last edited on ‎12-18-2022 20:21 by Fitbit Moderator

My Versa 3 is stuck on settings that I do not want, i.e. dim display, but it won't respond to touch to change the settings

 

Moderator Edit: Clarified subject

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‎03-12-2022 08:43 - edited ‎06-10-2023 10:23

‎03-12-2022 08:43 - edited ‎06-10-2023 10:23

Hi there, @maryyost. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you still have any questions or concerns regarding the outcome of your case, please feel free to contact our team back. 

Maria | Community Moderator, Fitbit


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