05-29-2022
11:15
- last edited on
05-31-2022
04:59
by
MarreFitbit
05-29-2022
11:15
- last edited on
05-31-2022
04:59
by
MarreFitbit
Can't change clock Face from app. Clock face option disappeared from Fitbit app. Any suggestions?
Moderator Edit: Clarified subject
05-29-2022 11:22
05-29-2022 11:22
Hello @sohanur16
Try logging out of the Fitbit app, turn off your phone for 1-2 mins then turn your phone back on and log into the Fitbit App as you normally would.
😉 Let me know if that fixes the issue…keep me posted
05-29-2022 12:30
05-29-2022 12:30
Didn’t Work bro 😥
05-29-2022 12:41 - edited 05-29-2022 12:42
05-29-2022 12:41 - edited 05-29-2022 12:42
Bro?? 🤣 ….Thanks for the laugh @sohanur16
I think you best bet is to uninstall the Fitbit app then reinstall it. I’d restart the phone just after uninstall before you install. Just log back into the Fitbit App as you normally would with your Username and Password. You won’t lose your data reinstalling it.
😉Let me know how it goes…I’ll be around
05-29-2022 13:06
05-29-2022 13:06
@sohanur16 I looked at your profile and can see that you are a new user. Can you please clarify that you are looking in the right place. Tap on your profile picture in the upper left, then your Versa image. Tap on the Gallery icon. You slide the toggle to Clocks to choose clocks.
Can you clarify what model you use? You wrote Versa, but that model was discontinued when the Versa 2 was released. Just trying to make sense of your post.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.