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Can't change the clock face on my Versa 2

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‎06-22-2023 08:49 - last edited on ‎06-23-2023 06:04 by Fitbit Moderator

‎06-22-2023 08:49 - last edited on ‎06-23-2023 06:04 by Fitbit Moderator

Versa 2 click face stuck on spo2   Won’t change to the other face I use. Repeatedly gives the message ‘can’t install one or more apps’

I have restarted it. 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎06-22-2023 21:13

‎06-22-2023 21:13

Hi @Jen-N  - are you trying to change clock face by a swipe watch face to the left and click on the Clocks app?

Author | ch, passion for improvement.

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‎06-23-2023 06:06

In response to Guy_

‎06-23-2023 06:06

Hello there, @Jen-N. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Versa 2.

Please restart your Versa 2 as suggested here How do I restart my Fitbit device?. Then, please try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


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‎06-23-2023 15:05

In response to Guy_

‎06-23-2023 15:05

Yes. I’ve also made sure it was still in the list of faces to choose from 

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‎06-25-2023 10:41

In response to MarreFitbit

‎06-25-2023 10:41

As my first comment stated I already did that. 

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