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Can't change the settings of my Versa 3

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‎02-27-2023 00:35 - last edited on ‎02-27-2023 04:14 by Fitbit Moderator

‎02-27-2023 00:35 - last edited on ‎02-27-2023 04:14 by Fitbit Moderator

Hello, 

 

when I go to parameters on my watch, I do not have the ability to change parameters (they are in grey so no possibility to adjust) whereas I would like to activate the watch by moving and not only with the side button. 
anyone knows how to change it? 
thank you 

lucie 

 

 

Moderator Edit: Clarified subject

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‎02-27-2023 04:15 - edited ‎06-16-2023 06:46

‎02-27-2023 04:15 - edited ‎06-16-2023 06:46

Hi there, @luciepadel. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

It seems that you've set your Versa 3 in Sleep Mode. When the sleep mode setting is on:

  • Notifications, goal celebrations, and reminders to move are muted.
  • The screen's brightness is set to dim.
  • The Always-On Display clock face is turned off.
  • The screen stays dark when you turn your wrist.
  • The sleep mode icon illuminates in the quick settings.


To turn off Sleep Mode, please swipe right from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-27-2023 04:15 - edited ‎06-16-2023 06:46

‎02-27-2023 04:15 - edited ‎06-16-2023 06:46

Hi there, @luciepadel. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

It seems that you've set your Versa 3 in Sleep Mode. When the sleep mode setting is on:

  • Notifications, goal celebrations, and reminders to move are muted.
  • The screen's brightness is set to dim.
  • The Always-On Display clock face is turned off.
  • The screen stays dark when you turn your wrist.
  • The sleep mode icon illuminates in the quick settings.


To turn off Sleep Mode, please swipe right from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes