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Can't change the time on my Versa 2

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‎02-08-2021 21:37 - last edited on ‎02-09-2021 03:10 by Fitbit Moderator

‎02-08-2021 21:37 - last edited on ‎02-09-2021 03:10 by Fitbit Moderator

I can't change the time on my Fitbit versa 2. It's all synced but the time is wrong 

 

Moderator Edit: Clarified subject

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‎02-09-2021 03:14 - edited ‎09-08-2023 09:47

In response to Guy_

‎02-09-2021 03:14 - edited ‎09-08-2023 09:47

Hi there @Mitch1487, welcome to the Community Forums. 

Keep in mind that your Versa 2 may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-09-2021 01:34

‎02-09-2021 01:34

Make sure its charged properly then please restart it as described in this help article.

Author | ch, passion for improvement.

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‎02-09-2021 03:14 - edited ‎09-08-2023 09:47

In response to Guy_

‎02-09-2021 03:14 - edited ‎09-08-2023 09:47

Hi there @Mitch1487, welcome to the Community Forums. 

Keep in mind that your Versa 2 may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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