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Can't connect Alexa to my Versa 2

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‎12-30-2021 08:26 - last edited on ‎12-30-2021 09:48 by Fitbit Moderator

‎12-30-2021 08:26 - last edited on ‎12-30-2021 09:48 by Fitbit Moderator

When i click the sign in with amazon it redirect me to a webpage then i click get started and it takes me to another Webpage that show an 400 bad request error 

 

Moderator Edit: Clarified subject

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‎12-30-2021 09:50 - edited ‎05-04-2024 05:50

‎12-30-2021 09:50 - edited ‎05-04-2024 05:50

Hi there, @Peterpotato1. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with Alexa. 

Before anything else, please note that Alexa and Google Assistant on your Fitbit device are only supported in certain countries. For more information, see fitbit.com/voice.

If the above doesn't describe your issue, please try the steps below:

  1. Clear the cookies on your phone, see support.google.com.
  2. Try again to set up Alexa in the Fitbit app.

Keep your phone within 30 feet of your watch. Open the Fitbit app on your phone and sync your watch. The Fitbit app must remain running in the background on your phone for your voice assistant to work. Your phone must have an internet connection, either through Wi-Fi or a cellular data signal.

Follow the instructions in How do I set up a voice assistant on my Fitbit smartwatch? If you already set up Alexa, sync your watch.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎12-30-2021 09:50 - edited ‎05-04-2024 05:50

‎12-30-2021 09:50 - edited ‎05-04-2024 05:50

Hi there, @Peterpotato1. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with Alexa. 

Before anything else, please note that Alexa and Google Assistant on your Fitbit device are only supported in certain countries. For more information, see fitbit.com/voice.

If the above doesn't describe your issue, please try the steps below:

  1. Clear the cookies on your phone, see support.google.com.
  2. Try again to set up Alexa in the Fitbit app.

Keep your phone within 30 feet of your watch. Open the Fitbit app on your phone and sync your watch. The Fitbit app must remain running in the background on your phone for your voice assistant to work. Your phone must have an internet connection, either through Wi-Fi or a cellular data signal.

Follow the instructions in How do I set up a voice assistant on my Fitbit smartwatch? If you already set up Alexa, sync your watch.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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