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Can't connect Alexa to my Versa 2

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‎12-20-2020 15:22

‎12-20-2020 15:22

I just got my Versa 2 today. As I was setting up my Samsung Galaxy S10 to my fitbit, the link that the fitbit app gave me to connect Alexa isn't working, it keeps popping up an error message. I was told to restart my fitbit and my phone, and now I can not access the link where I need to connect Alexa to my Versa 2. Please help!

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‎12-21-2020 12:25 - edited ‎10-06-2023 07:24

‎12-21-2020 12:25 - edited ‎10-06-2023 07:24

Hi there @Nani_xoxo, welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2 and for trying to troubleshoot it before reaching out here. 

I've seen you contacted our Support Team for several reasons and one of them was due to this issue with Alexa. It seems that your issue was solved after following the recommendations provided by our team. If you still need help, please free to contact them back. 

Maria | Community Moderator, Fitbit


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