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Can't connect my Versa 2 to my phone's Bluetooth

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‎12-22-2022 05:05 - last edited on ‎12-23-2022 11:08 by Fitbit Moderator

‎12-22-2022 05:05 - last edited on ‎12-23-2022 11:08 by Fitbit Moderator

Versa 2 won’t show up on my Bluetooth list.

 

Moderator Edit: Clarified subject

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‎12-23-2022 05:57

‎12-23-2022 05:57

Hi @CottonMint - try restarting the watch and also logout of the Fitbit App and restart the phone as a first step.

Author | ch, passion for improvement.

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‎12-23-2022 05:57

‎12-23-2022 05:57

Hi @CottonMint - try restarting the watch and also logout of the Fitbit App and restart the phone as a first step.

Author | ch, passion for improvement.

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‎12-23-2022 11:09 - edited ‎12-18-2023 05:36

In response to Guy_

‎12-23-2022 11:09 - edited ‎12-18-2023 05:36

Hi there, @CottonMint. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

As a first approach, I suggest following the tips and recommendations provided by @Guy_. 

If the issue persists, please see Why can't I set up my Fitbit device? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎12-26-2022 00:21

‎12-26-2022 00:21

Troubleshooting tips
Force quit the Fitbit app on your phone. For instructions, see the Android (Google) help article.
On your phone, go to Settings. Bluetooth and turn Bluetooth off and back on.
Open the Fitbit app and try to sync your watch.
If your watch doesn't sync, restart it.

 

 

Regards,

Will

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