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Can’t connect to snapchat for Bitmoji watch face

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‎06-06-2019 22:37

‎06-06-2019 22:37

I was really looking forward to using the bitmoji watch face on my fitbit versa lite but when I go to the face in the app, then hit settings, nothing happens whenever I tap the “connect” button to connect to snapchat for my bitmoji. any advice? (I also already uninstalled and reinstalled the fitbit app in case that was the problem, it wasn’t)

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‎06-09-2019 12:06 - edited ‎06-09-2019 12:06

‎06-09-2019 12:06 - edited ‎06-09-2019 12:06

@rebeccafrogel Welcome to the Fitbit Community! It's great to have you here! Sorry for the delay in my reply.

 

Let me help you with your Bitmoji clock face on your Versa and thank you for troubleshooting this issue. Please follow these instructions to properly set the clock face on your Versa.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎06-09-2019 13:49 - edited ‎06-09-2019 13:49

In response to AlvaroFitbit

‎06-09-2019 13:49 - edited ‎06-09-2019 13:49

@AlvaroFitbit this wasn’t the problem I have. I understand how to change the watch face which I made clear, it simply doesn’t work. all permissions are on but when I click “connect” in the watch face settings, nothing happens.

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‎11-14-2019 12:36

In response to rebeccafrogel

‎11-14-2019 12:36

Same problem. The login button just spins and nothing happens. 

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