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Can't contact live chat

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‎06-01-2019 09:43

‎06-01-2019 09:43

I was trying to reach the live chat but I accidentally got disconnected and now appears some sort of error and I can't speak anymore with advocates. My aunt had same problem too. Why? Please fix this problem.

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‎06-02-2019 16:44

‎06-02-2019 16:44

Hello @bukkinazzo, thanks for joining the Fitbit Community, it's great to have you on board! 

 

Thank you for sharing the difficulty your aunt and you're experiencing when contacting Customer Support via live chat. I recommend refreshing your browser or trying another browser and contacting Customer Support once again. You can check this link to see the options you have to contact Customer Support. 

 

Upon checking with our Support team, I was told that you have already contacted them. 

 

I'll be around if you need further help! Robot Happy

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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