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Can't delete messages on my Versa 2

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‎02-12-2023 16:43 - last edited on ‎02-13-2023 08:33 by Fitbit Moderator

‎02-12-2023 16:43 - last edited on ‎02-13-2023 08:33 by Fitbit Moderator

How to delete a message on my Versa 2.  It keeps posting "Action Failed"

 

Moderator Edit: Clarified subject

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‎02-13-2023 08:41 - edited ‎08-17-2023 05:33

In response to Guy_

‎02-13-2023 08:41 - edited ‎08-17-2023 05:33

Hi there, @Ssk26. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

As @Guy_ has recommended, please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-12-2023 23:29

‎02-12-2023 23:29

Hi @Ssk26  - this can happen if the watch and phone aren't connected or have got desynchonised.

 

It may be a good time to restart the watch, and also the phone, and sync and then try, or use the clear all on the watch. It is still possible you can get a stuck message.

Author | ch, passion for improvement.

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‎02-13-2023 08:41 - edited ‎08-17-2023 05:33

In response to Guy_

‎02-13-2023 08:41 - edited ‎08-17-2023 05:33

Hi there, @Ssk26. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

As @Guy_ has recommended, please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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