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Can't delete my alarms

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‎10-20-2018 04:14 - last edited on ‎10-21-2018 05:10 by Moderator Alum

‎10-20-2018 04:14 - last edited on ‎10-21-2018 05:10 by Moderator Alum

Dear Fitbit,

 

I spent an hour trying to delete my alarms using the app on my phone, then the app on my desktop. I solved the problem using the tracker itself to delete the alarms. Apparently, you are still working on compatibility issues between Fitbit OS and your various apps.

 

This unfortunately is the deal breaker that will lead to me returning this watch. The value add of Fitbit OS is not significant enough compared to its downsides. I will try it again in a few years.

 

Good luck,

Eric

 

 

Moderator edit: subject for clarity

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‎10-21-2018 05:11

‎10-21-2018 05:11

Thanks for your participation in the Community @805976.

 

I appreciate all the efforts in trying to fix this issue, It's great to know that you got it fixed. Also, I am sorry to hear that you will be returning the unit, if in the future there is something we can help you with, do not hesitate to post it.

 

Keep the stepping up! Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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