Can't download app's

[Patrogado]

Hello

I bought my Fit Bit Versa on 07/23/2024.

Unfortunately, when I acess FitBit on my phone, I don't have the option to search for new apps to download.

I have already followed the instructions and tutorials. I go into the gallery and the option to search simply doesn't appear.

So, I can't access the Music app. On the smartwatch I see the music option but not in the gallery.

How can I download music to my Versa 2 ?

[RiekoC]

Hello @Patrogado 

I moved your post from the Android platform forum to the Versa product help forum where you're more likely to get help from other Versa users.

[LZeeW]

@Patrogado   Do you live in the EEA or EU?  Google removed third party apps from the Gallery in the EEA and EU recently.  Fitbit also removed the ability to download personal music almost two years ago.

[Patrogado]

Hi,

I live in Portugal.
Ok ok... So, it's Impossible listen music from my Versa 2?

[LZeeW]

@Patrogado   I'm sorry, but you can't store or listen to personal music from your Versa 2.  Fitbit deactivated the software for music transfer almost two years ago.