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Can't download apps or clock faces on my Versa 3

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‎03-16-2022 18:13 - last edited on ‎12-18-2022 20:17 by Fitbit Moderator

‎03-16-2022 18:13 - last edited on ‎12-18-2022 20:17 by Fitbit Moderator

Trying to add a new app to my watch but every time I try the screen pops up saying there is no network connection and to retry yet my watch is connected to Wi-Fi. I've tried several times both from the app store and in my watch settings ....same message. I have shut down my watch restarted, I've reconnected to wifi over again and still nothing 

 

Moderator Edit: Clarified subject

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‎03-16-2022 20:58

‎03-16-2022 20:58

Hi @Linzyc  - have a look how your phone is setup even if WiFi is working normally. See No Internet connection  

Author | ch, passion for improvement.

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