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Can't download certain clock faces on my Versa 2

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‎01-14-2023 14:51 - last edited on ‎01-25-2023 06:16 by Fitbit Moderator

‎01-14-2023 14:51 - last edited on ‎01-25-2023 06:16 by Fitbit Moderator

After set up of a new versa 2 all works except that it does not allow changing the watch face or download additional apps- what ever I chose it says not available . I already deleted the app reinstalled restarted iPhone, reset the watch —nothing helps.

 

 

Moderator Edit: Clarified subject

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‎01-15-2023 01:03

‎01-15-2023 01:03

Hi @Abcd31 - see Incorrect Set up of a new device 

Author | ch, passion for improvement.

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‎01-25-2023 06:18 - edited ‎03-16-2024 11:23

In response to Guy_

‎01-25-2023 06:18 - edited ‎03-16-2024 11:23

Hi there, @Abcd31. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. @Guy_ Thanks for your help!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

I hope we can get you back on track. 

Maria | Community Moderator, Fitbit


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