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Can't download clock faces on my Versa Lite

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‎03-26-2022 07:59 - last edited on ‎03-26-2022 15:03 by Fitbit Moderator

‎03-26-2022 07:59 - last edited on ‎03-26-2022 15:03 by Fitbit Moderator

new download says it’s ready to begin, no clock on , nothing, how do I start using it visa 2

 

Moderator Edit: Clarified subject

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‎03-26-2022 15:04 - edited ‎03-05-2024 06:46

‎03-26-2022 15:04 - edited ‎03-05-2024 06:46

Hi there, @Shirl25. Welcome to the Community Forums. 

Please note that some clock faces require that your Fitbit device is up-to-date in order for you to be able to download them.

To make sure if you're on the latest firmware version or not, please go to your Fitbit app, tap the Today tab > your profile picture > your device image. The firmware version number appears under your device's name or you can find the firmware version on your Versa Lite, to do so, go to the Settings app > About or Device Info. For more information, see What's changed in the latest Fitbit device update?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-26-2022 15:04 - edited ‎03-05-2024 06:46

‎03-26-2022 15:04 - edited ‎03-05-2024 06:46

Hi there, @Shirl25. Welcome to the Community Forums. 

Please note that some clock faces require that your Fitbit device is up-to-date in order for you to be able to download them.

To make sure if you're on the latest firmware version or not, please go to your Fitbit app, tap the Today tab > your profile picture > your device image. The firmware version number appears under your device's name or you can find the firmware version on your Versa Lite, to do so, go to the Settings app > About or Device Info. For more information, see What's changed in the latest Fitbit device update?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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