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Can't download music playlists

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‎08-08-2019 14:18 - last edited on ‎08-15-2019 17:43 by

‎08-08-2019 14:18 - last edited on ‎08-15-2019 17:43 by

I am having trouble downloading my music playlists to my fitbit (not pandora or deezer my regular music).  Ny computer says there'ss no fitbit connected to my account but it is.

 

 

Moderator edit: subject for clarity

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‎08-15-2019 17:42

‎08-15-2019 17:42

Welcome to the Fitbit Community @nikki_muse. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the details of the difficulty you're experiencing with downloading your music playlists to your Fitbit Versa. You can find more information about this in this help article: How do I listen to music and podcasts on my Fitbit watch? and the troubleshooting steps here. I could see that you got in touch with our Support team about this and that they were able to help you. Thank you for your time and efforts. 

 

I'll be around if you need further assistance. 

 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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