Can't download music to my Versa

[Destinynorfolk]

Having issues with downloading my music onto my watch, any tips?

Moderator edit: subject for clarity

[Aclobos]

@Destinynorfolk, here is some information from Fitbit website, this may help. 

I CAN'T DOWNLOAD MY PERSONAL MUSIC PLAYLISTS TO MY FITBIT WATCH

To download personal music and podcasts, your watch and computer must be connected to the same Wi-Fi network. Follow the steps below to verify your devices are connected to the same network and then try again to download your playlists:

1. From the Fitbit app dashboard, tap or click the Account icon () > your watch tile.
2. Tap or click Wi-Fi Settings.
3. Make sure your watch and computer are connected to the same network. To see which network your computer is on, click the Wi-Fi symbol () on your screen. 
4. If your watch and computer are connected to different networks, manually connect your watch to the same network as your computer. Return to the Wi-Fi settings screen in the Fitbit app, tap the network name, and tap Connect.
5. Open the Music app () on your watch and then tap Transfer Music to try again. Note that it may take up to a minute for your playlists to appear on your computer's screen. 

If you still have trouble downloading your playlists, complete the steps below:

1. Turn off Bluetooth on your phone; wait 10 seconds, and then turn it back on.
2. Sync your Fitbit watch with your dashboard:
   1. From the Fitbit app dashboard, tap or click the Account icon () > your device image.
   2. Tap or click Sync Now and wait a few moments for your watch to sync.
3. Restart your watch by holding the back (left) and bottom buttons until you see the Fitbit logo.
4. Open the Music app () on your watch and then tap Transfer Music. 
5. Remove all other Fitbit devices from your account and try again to download your playlists. For Windows 10, don't minimize the window until the transfer is complete.

MY FITBIT WATCH DISCONNECTS FROM WI-FI WHILE DOWNLOADING PERSONAL MUSIC

Your watch only stays in transfer mode for a few minutes. If you took a few extra minutes to choose your playlists, restart the download if you don’t see “Use your computer to start transferring music” on your watch's screen. To do so, tap Transfer Music on your watch again and wait a few moments for the download to start. For best results, plug your watch into the charger before downloading music.

[AlejandraFitbit]

A warm welcome to the Community @Destinynorfolk and @Aclobos thanks for the input.

I would like to know if the instructions provided by our friend worked? Are you still having issues downloading music to your Versa?

Keep me posted.