Can't download the FitBit connect app on my iMac

[PGARay333]

I'm trying to sync my FitBit Versa to my iMac. When I search the App Store there's no such App called FitBit Connect. I have no issues with syncing the FitBit to my iPhone 8 Plus. Any help would be great.

Thank you,

[Odyssey13]

Welcome to the forums @PGARay333

Click on this to go to the article which explains how to set up. It has a link to what you need to get started.

Let us know how things go for you.

[Rich_Laue]

Through the Mac go to http://www.fitbit.com/setup this page will direct you to the proper download for your device @PGARay333

[clumsythumbs]

This link is to set up the fitbit tracker app on your phone. The OP was asking for the "Fit Bit Connect" app that you need to get music onto your Fitbit....

It does not exist apparently.

[clumsythumbs]

Did you ever figure this out? I am having the same issue.

[Rich_Laue]

Maybe one of fitbits help docs will help.

How do I listen to music and podcasts on my Fitbit watch?

Download your favorite playlists to your watch and listen to your tracks without needing your phone

Why can't I download music and podcasts to my Fitbit watch?

Try these troubleshooting steps if you can't download playlists to your Fitbit watch

[heathermcr]

when I try to go to the setup page it says this page is unavailable. now where do I go??

[dandeforge]

Yes this is happening to me also today. I’m trying to download , is this a problem in Canada it is it just down today?

[Clarbot]

It's been down for a while and fitbit seems to be completely oblivious to it (at least in Canada).  I had to contact customer service and they sent me the file directly (literally not believing me their page is down), and even then they sent the windows application - despite the fact I repeatedly said I had a Mac, they seemed oblivious to that too. Luckily I had a friend who had the application on their computer still.  The link to download just says the page is unavailable now for at least several months.  I tried in January a few times and kind of gave up until I decided to try again recently.  I find it hard to believe there hasn't been more complaints at this point. 

[heathermcr]

When I spoke with Fitbit customer service. The ya said you can’t download it to a Mac at all. Refused to help me. Said it only works on a non apple computer.

Sent from my iPhone