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Can't download the Fitbit app

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‎04-16-2018 19:14 - last edited on ‎10-06-2018 20:45 by Moderator Alum

‎04-16-2018 19:14 - last edited on ‎10-06-2018 20:45 by Moderator Alum

Right now I'm having a problem with some of the apps and some others stuff. I'm using an iPad 2nd gen which is probably the reason why because it's not supported. I don't have a smartphone so I can't download the Fitbit app on that. I'm thinking of downloading it on my dad's phone. The thing is, it's just until I finish setting up, when I'm done, I'm going back to the iPad. I gave my dad my old Fitbit so he will set that up this weekend so I can't keep my Versa on there forever. I am also getting his phone next year so my question is, if I synced from his phone, I know I can go back and sync with my iPad (right...?) but I have to 'Forget this Device' on his phone, but when I do get his phone as my own, since I clicked 'Forget this Device' will I be able to sync then? Yes?

 

 

Moderator edit: subject updated for clarity

 

I also don't want to get his notifications, when I switch back to the iPad, I only get iPad notifications and not iPhone ones right?

 

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sarah, usa | versa, charge hr (retired)
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‎04-16-2018 23:53

‎04-16-2018 23:53

@sarah_lin8 Your syncing and account are tied to your email address not the device the Fitbit app is running on. As long as you can run the Fitbit app and the app can connect by Bluetooth to your Versa, you’ll be fine. I’ve connected and synced my Ionic to via my PC and phone. Just remember to ensure Bluetooth is switched off on the device you’re not using, or you may experience connection conflicts.

 

Hope this helps

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